got questions? we’ve got answers.
Got questions? We’ve got answers.
🟦 ABOUT LONDO INC.
What is Londo Inc.?
Londo Inc. is a Canadian multi-service transportation company offering mobility, delivery, rental, and event transport services through four departments: LondoCare Mobility, LondoDelivery, LondoRental, and LondoQuick.
How many departments does Londo have?
Londo operates four divisions:
- LondoCare Mobility – accessible and senior transport
- LondoDelivery – parcel, courier, and last-mile delivery
- LondoRental – minivans, minibuses, tourism and corporate rentals
- LondoQuick – event shuttles, professional taxi, fast transport
What types of services does Londo provide?
Londo provides adapted mobility, deliveries, rentals, and event transportation for individuals, organizations, and businesses.
Does Lendo work with corporate clients and institutions?
Yes. We work with hospitals, senior residences, retail companies, tourism agencies, schools, transport authorities, and event organizers.
Is Londo Inc. fully insured and compliant?
Yes. All services meet Canadian transportation standards, including commercial insurance, liability coverage, accessibility compliance, and trained drivers.
Where is Londo Inc. based?
We operate in the Ottawa–Gatineau region, with planned expansion throughout Ontario and Québec.
In which regions does Londo operate?
Londo currently operates across Ontario and surrounding areas, with expansion planned nationwide.
Are your services available 24/7?
Yes. LondoCare Mobility and LendoDelivery operate around the clock for clients and partners.
Do you offer bilingual services?
Yes. Services and support are available in English and French.
What payment methods do you accept?
Credit card, debit card, corporate invoicing, and online payments.
How can I contact LondoDelivery?
- Phone (24/7) : +16132903200
- Email : contact@londo.ca
- Contact form on our website
- Chat support (coming soon)
🟩 LONDOCARE MOBILITY — ADAPTED TRANSPORT
What is LondoCare Mobility?
LondoCare Mobility is Londo’s specialized division providing safe, dignified transportation for seniors, people with reduced mobility (PRM), and clients requiring accessible services.
Do you provide wheelchair-accessible transportation (PMR)?
Yes. Our vans include ramps, tie-down systems, and full accessibility.
Who can use LondoCare Mobility?
Anyone needing adapted transportation, including seniors, individuals with disabilities, patients with limited mobility, or users requiring assistance.
Are your vehicles wheelchair accessible?
Yes. All LendoCare Mobility vehicles include ramps, secure wheelchair locking systems, and spacious interiors.
Can seniors book recurring routes?
Yes. We provide scheduled transportation for daily or weekly routines.
How much does a LendoCare Mobility trip cost?
Prices vary based on distance, accessibility needs, and time of day. A quote can be generated online.
Are rides covered by insurance or benefits?
Some insurance plans or social programs may reimburse transport; please consult your provider.
Do you work with hospitals, clinics, or senior residences?
Yes. LondoCare Mobility partners with healthcare centers, residences, and public transport agencies.
How do I book a LondoCare Mobility ride?
You can book online through our reservation form, by phone, through a partner institution, and soon by Londo App.
How far in advance should I book?
Same-day service is available, but we recommend booking 24 hours in advance for guaranteed availability.
Do you offer non-urgent medical transportation?
Absolutely. We handle hospital visits, appointments, rehabilitation trips, and more.
Do you subcontract for public transit agencies?
Yes. LondoCare is structured to operate as a trusted third-party provider.
How far in advance should I book an adapted ride?
Same-day service is possible, but 24 hours is recommended for guaranteed availability.
Are drivers trained to assist passengers with mobility needs?
Yes. All drivers receive PRM training, wheelchair handling training, and safety assistance techniques.
Can a caregiver or family member ride along?
Absolutely. One companion may ride free of charge.
What if the passenger needs help entering/exiting the home?
Our drivers provide door-to-door assistance and ensure the passenger is safely settled.
Can LendoCare Mobility operate as a third-party service for public transit?
Yes. We offer subcontracting services for transportation authorities (e.g., OC Transpo, STO, etc.).
🟧 LENDODELIVERY — LOCAL & BUSINESS DELIVERY
What types of deliveries do you offer?
- Same-day delivery
- Next-day delivery
- Scheduled deliveries
- Medical deliveries (non-urgent)
- Business contract deliveries
- Food / grocery / pharmacy delivery
- E-commerce parcel shipping
- Bulk and multi-package delivery
Can I track my deliveries?
Yes. We provide scheduled transportation for daily or weekly routines.
Do you deliver medical items or prescriptions?
LondoDelivery provides safe, confidential, and compliant delivery for prescriptions, health supplies and medical equipment.
Can businesses get a customized delivery plan?
Yes. We create personalized logistics plans for small and large businesses, including scheduled daily pickups.
Do I need special packaging?
Standard packages are fine, but fragile items should be well-protected. We offer optional packaging services for business clients.
What can I send with LondoDelivery?
- Parcels
- Documents
- Groceries
- Prescriptions
- Gifts
- Business packages
- Retail and e-commerce items
What are the benefits of a business partnership?
- Priority pickup
- Fixed monthly costs
- Dedicated courier
- Volume discounts
- 24/7 service
- Live tracking & reports
- Same-day delivery options
What if my package is damaged or lost?
All deliveries are insured. We provide compensation and full assistance in accordance with our policy.
Do you work as a third-party partner for businesses?
Yes — including stores, pharmacies, clinics, restaurants, and online retailers.
Do you deliver urgent or same-day orders?
Yes. We specialize in rapid and priority deliveries.
How much does a delivery cost?
Pricing depends on distance, package size, weight, and urgency. Business clients benefit from fixed monthly rates or volume discounts.
Do you handle fragile or high-value items?
Yes. We offer secure handling, protective packaging (optional), and trained couriers for delicate items.
Do you handle fragile or high-value items?
Yes. We offer secure handling, protective packaging (optional), and trained couriers for delicate items.
How do I book a delivery?
You can book directly on our website through the online booking form, or contact us by phone for urgent deliveries.
Do you notify the recipient before delivery?
Yes. Recipients receive SMS or email notifications with estimated arrival times.
Are there items you do NOT deliver?
Yes. We do not transport:
- Hazardous materials
- Illegal substances
- Weapons
- Biological waste
- Live animals
Can LondoDelivery work as a third-party delivery service for businesses?
Yes. We contract with restaurants, pharmacies, retail stores, healthcare institutions, and logistics companies to provide third-party delivery solutions.
What if my package is delayed?
Delays are rare. If they occur, you receive instant notifications and support until delivery is completed.
🚌 LONDOQUICK — EVENTS, LOGISTICS & SPECIAL SERVICES
What is LondoQuick?
A fast-response service for events, specialized logistics, taxi privé, and custom transport.
Do you offer VIP or personalized rides?
Yes — premium individual transport is available upon request.
Can we book transportation for weddings, festivals, or conferences?
Yes. LondoQuick supports all event types, large or small.
21. Do you offer buses for events?
Yes — Mini Coach (22p), Mid-Size Coach (34p), and Deluxe Coach (56p).
🏢 PARTNERSHIPS & CONTRACTS
How can businesses partner with Londo?
Through a subcontracting contract, service agreement, or long-term partnership.
Do you work with other public agencies?
Yes — through third-party subcontracting agreements.
What are the benefits of partnering with Londo Inc.?
24/7 service, trained drivers, digital reporting, tracking, full insurance, and scalable solutions.
27. Do you offer quotes for businesses?
Yes — quotes are provided within 24 hours.